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Contracts Finder · Historical

HOUSING OMBUDSMAN SERVICE

Case History Analysis

Historical · ContractNo open deadline

Historical: no longer open for bids.

01/ The notice

Key facts

Value
£180,000Estimated value stated in the notice
Deadline (UK time)
Tue 19 Nov 2019A deadline does not apply to this historical notice. The source records Tue 19 Nov 2019, which is not an open deadline.
Published
3 Jan 2020
Region
Any region

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

The Housing Ombudsman is seeking to secure short term services from a Business Process Outsourcing supplier who is able to provide succinct and accurate documentary case history analysis on housing complaint cases brought to the Ombudsman by a tenant of a member landlord. The supplier would be required to produce a case history synopsis of individual housing complaints which then forms the basis for the Ombudsman to determine what ,if any redress, the Landlord needs to take with the tenant . This opportunity has arisen due a current backlog of cases within the Ombudsman's remit.

In provisioning these services, we are seeking to work with suppliers who have previously provided complaint investigate services to Ombudsmen or the Regulatory Sector. Attachments are made available with this notice which provide greater detail on the requirement and how to apply.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

  • 75000000
  • 75100000

04/ History

Releases of this notice

One release held, oldest first. Dates are UK time.

  1. 3 Jan 2020
    Contract notice

    Contract notice published 3 January 2020.

    Release 06ace654-1391-4a15-915a-880857b4c24c

    View this release on Contracts Finder (opens in a new tab)

05/ Limits

What the source does not tell us

  • Only one release is held, so there is no change history.

06/ Questions

About this notice

HOUSING OMBUDSMAN SERVICE published this notice.

Estimated value stated in the notice: £180,000.

08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference
06ace654-1391-4a15-915a-880857b4c24c
Source
Contracts Finder
Stage
contract · Contract
Last verified
Sat 11 Apr 2026, 20:42 BST
Read at
Sun 25 Oct 2026, 23:13 GMT

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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