RFP QuestBeta
OpenStage · planning

STUDENT LOANS COMPANY

Contact Centre as a Service Platform licencing

Software & IT SystemsCPV 48510000
Value£9.0m
Deadline
Published10 Nov 2025
RegionNationwide
Who to contact
commercial_governance@slc.co.uk

The procurement contact named on the official notice.

Contract value in context
£9.0mtotal contract value
median £91k
this tender£0£9.7m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

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The brief

Provision of a Contact Centre as a Service Platform/Product and associated licencing.

Capabilities to include voice, omni-channel connectivity to Salesforce, AI and automation.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

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Deep dive · beta

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Source & provenance
OCID
ocds-h6vhtk-05de15
Stage
planning · Planning
Source
Find a Tender
Buyer ref
072554-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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