Find a Tender · Historical

Contact Centre Scripting and Diagnostics

Historical · AwardedNo open deadline

Historical: no longer open for bids.

Read the official notice on Find a Tender

01/ The notice

Key facts

Value: Not statedValue not stated in source
Deadline (UK time): No open deadlineA deadline does not apply to this historical notice.
Published: 6 Aug 2026
Region: Not stated

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

GSA require implementation of a customer service scripting and diagnostics platform to provide guided workflows, consistent decision making, and improved first contact resolution. The solution will create a single source of truth for customer interactions, streamline repairs and service requests, reduce complaints and escalations, and enhance operational insight through improved data capture, automation, reporting, and integration with GSA's existing housing management systems.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

72263000

04/ History

Releases of this notice

One release held, oldest first. Dates are UK time.

6 Aug 2026
Award notice
Award notice published 6 August 2026.
Release 074499-2026
View this release on Find a Tender (opens in a new tab)

05/ Limits

What the source does not tell us

The source does not state a usable value.
Only one release is held, so there is no change history.

06/ Questions

About this notice

GREENSQUAREACCORD LIMITED published this notice.

Value not stated in source.

07/ Tender hubs

More contact centre services tenders like this

This notice is closed and kept here as a record. These pages list the live notices in the same subject, buyer or place. Chosen by the notice’s current recorded classification or a fixed rule on its title, buyer and region.

More contact centre services tenders

Open now in Contact centre services tenders

Provision of out of hours customer call centre services.Connexus Homes Limited · Published 12 Oct 2026Connexus is undertaking this tender exercise to secure a high quality, reliable and customer focused out of hours emergency repairs call handling service for its customers. The service is required to ensure that customers can access timely support outside of Connexus’ normal working hours, includingValue not stated in sourceCloses Fri 6 Nov 2026, 12:00 GMT

08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference: ocds-h6vhtk-06dd2c
Source: Find a Tender
Stage: award · Awarded
Last verified: Thu 13 Aug 2026, 08:12 BST
Read at: Thu 29 Oct 2026, 21:21 GMT

Built on published notices from Find a Tender and Contracts Finder.