Contracts Finder · Historical

Customer Feedback Monitoring System for Torbay Council

Historical · ContractNo open deadline

Historical: no longer open for bids.

Read the official notice on Contracts Finder

01/ The notice

Key facts

Value: £120,000Estimated value stated in the notice
Deadline (UK time): Thu 2 Aug 2018A deadline does not apply to this historical notice. The source records Thu 2 Aug 2018, which is not an open deadline.
Published: 2 Sep 2019
Region: South West

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

Torbay Council is looking to procure a new Customer Feedback Monitoring System, which must be in 'Live' use before 1st April 2019, with a period of parallel running with the current system prior to that date. The system must be able to deal with Complaints/Compliments, Service Requests, Members' enquiries and MPs' enquiries. Optional requirements would be to log details of data breaches, FOI requests and SARs. Please refer to the tender documents for full details of the requirements.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

48000000 72000000

04/ History

Releases of this notice

One release held, oldest first. Dates are UK time.

2 Sep 2019
Contract notice
Contract notice published 2 September 2019.
Release 09177736-6add-4eed-9cf1-261dd6670297
View this release on Contracts Finder (opens in a new tab)

05/ Limits

What the source does not tell us

Only one release is held, so there is no change history.

06/ Questions

About this notice

Torbay Council published this notice.

Estimated value stated in the notice: £120,000.

07/ Tender hubs

More South West council tenders like this

This notice is closed and kept here as a record. These pages list the live notices in the same subject, buyer or place. Chosen by the notice’s current recorded classification or a fixed rule on its title, buyer and region.

08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference: 09177736-6add-4eed-9cf1-261dd6670297
Source: Contracts Finder
Stage: contract · Contract
Last verified: Sat 11 Apr 2026, 18:27 BST
Read at: Tue 27 Oct 2026, 09:37 GMT

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