Contracts Finder · Historical
Digital Training and Upskilling Programmes
Historical: no longer open for bids.
01/ The notice
Key facts
- Value
- £500,000Estimated value stated in the notice
- Deadline (UK time)
- Wed 21 Oct 2020, 12:00 BSTA deadline does not apply to this historical notice. The source records Wed 21 Oct 2020, 12:00 BST, which is not an open deadline.
- Published
- 21 Sep 2020
- Region
- Not stated
02/ The brief
What the notice says
Not fully read: this is the notice text; attached documents are not read.
We currently have two on-line customer portals with the aim of making it significantly easier for customers to get in touch and interact with us. Giving our customers the opportunity to carry out more activities online such as making payments, booking and tracking their upcoming repairs etc, rather than having to contact us by telephone.
We want our portals to become the primary way customers contact us. We'll nudge, persuade and encourage customers who are comfortable with digital communications to use the portal as their primary point of contact and will support those who can't through training and where access to a device/data are barriers we will set up a loan scheme to give customers access to laptops, tablets or MiFi units (portable or pocket WiFi). This is the start of our journey towards our portals becoming the primary access point for all customers, creating channel shift towards digital means. There are currently 5800 registered users on the Radian Portal and 8850 registered users on the Yarlington Portal.
As such, we require an established Digital Training Provider to carry out a programme of digital training for our customers across our operational area (with initial focus on the east of our geography) from January 2021.
03/ Classification
CPV codes
Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.
- 80000000 80500000 80530000 80520000 80533000
- 80500000 80533000 80521000 80000000 80533100 80510000
04/ History
Releases of this notice
One release held, oldest first. Dates are UK time.
- 21 Sep 2020Contract notice
Contract notice published 21 September 2020.
Release da18a388-beb2-4074-98c3-4f1ac9eba39e
View this release on Contracts Finder (opens in a new tab)
05/ Limits
What the source does not tell us
- Only one release is held, so there is no change history.
06/ Questions
About this notice
07/ Tender hubs
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This notice is closed and kept here as a record. These pages list the live notices in the same subject, buyer or place. Chosen by the notice’s current recorded classification or a fixed rule on its title, buyer and region.
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08/ Related
Where to go next
These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.
- Reference
- da18a388-beb2-4074-98c3-4f1ac9eba39e
- Source
- Contracts Finder
- Stage
- contract · Contract
- Last verified
- Sun 12 Apr 2026, 00:45 BST
- Read at
- Mon 26 Oct 2026, 21:43 GMT
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