Find a Tender · Historical
DoJ - Providing and Managing a 24 Hour Domestic and Sexual Abuse Helpline
Historical: no longer open for bids.
01/ The notice
Key facts
- Value
- £3,212,000Estimated value stated in the notice
- Deadline (UK time)
- Wed 3 Dec 2025, 15:00 GMTClosed.
- Published
- 7 Nov 2025
- Region
- Not stated
02/ The brief
What the notice says
Not fully read: this is the notice text; attached documents are not read.
The Department of Justice, Department of Health and Department for Communities are committed to supporting individuals impacted by domestic and sexual abuse across Northern Ireland. As part of this commitment, the departments are initiating a re-procurement process for a 24-hour Domestic and Sexual Abuse (DSA) Helpline, recognising its critical role in providing immediate, confidential, and trauma-informed assistance to those in need. The Buyers are seeking to appoint a Supplier to provide and manage a 24-Hour Domestic and Sexual Abuse Helpline in Northern Ireland, 365 days a year. The service will primarily be a telephone service (using a free phone number). However, it is a requirement that other communication channels, including email and webchat, must be incorporated and that an equal level of service will be offered to those choosing to access the Helpline through these mediums. The contract is for an initial period of 3 years, followed by two optional extension periods of 2 years each. Suppliers should refer to the specification for full detail of the requirements.
03/ Classification
CPV codes
Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.
- 98111000
- 98110000
- 79510000
- 72590000
- 64222000
- 79512000
- 85312300
- 98112000
- 98000000
- 85000000
- 85312310
04/ History
Releases of this notice
One release held, oldest first. Dates are UK time.
- 7 Nov 2025Tender notice
Tender notice published 7 November 2025.
Deadline in this release: Wed 3 Dec 2025, 15:00 GMT.
Release 071940-2025
View this release on Find a Tender (opens in a new tab)
05/ Limits
What the source does not tell us
- Only one release is held, so there is no change history.
06/ Questions
About this notice
07/ Tender hubs
More government tenders like this
This notice is closed and kept here as a record. These pages list the live notices in the same subject, buyer or place. Chosen by the notice’s current recorded classification or a fixed rule on its title, buyer and region.
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08/ Related
Where to go next
These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.
- Reference
- ocds-h6vhtk-05dc8c
- Source
- Find a Tender
- Stage
- tender · Open
- Last verified
- Fri 3 Apr 2026, 20:18 BST
- Read at
- Wed 28 Oct 2026, 19:03 GMT
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