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Find a Tender · Historical

The Department of Justice

DoJ - Providing and Managing a 24 Hour Domestic and Sexual Abuse Helpline

Historical · AwardedNo open deadline

Historical: no longer open for bids.

01/ The notice

Key facts

Value
Not statedValue not stated in source
Deadline (UK time)
No open deadlineA deadline does not apply to this historical notice.
Published
29 Jan 2026
Region
Not stated

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

The Department of Justice, Department of Health and Department for Communities are committed to supporting individuals impacted by domestic and sexual abuse across

Northern Ireland. As part of this commitment, the departments are initiating a reprocurement process for a 24-hour Domestic and Sexual Abuse (DSA) Helpline, recognising its critical role in providing immediate, confidential, and trauma-informed assistance to those in need. The Buyers are seeking to appoint a Supplier to provide and manage a 24-Hour Domestic and Sexual Abuse Helpline in Northern Ireland, 365 days a year. The service will primarily be a telephone service (using a free phone number).

However, it is a requirement that other communication channels, including email and webchat, must be incorporated and that an equal level of service will be offered to those

choosing to access the Helpline through these mediums. The contract is for an initial period of 3 years, followed by two optional extension periods of 2 years each. Suppliers should refer to the specification for full detail of the requirements.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

  • 64222000
  • 72590000
  • 79000000
  • 79510000
  • 79512000
  • 85000000
  • 85312300
  • 85312310
  • 98000000
  • 98110000
  • 98111000
  • 98112000

04/ History

Releases of this notice

3 releases held, oldest first. Dates are UK time.

  1. 7 Nov 2025
    Tender notice

    Tender notice published 7 November 2025.

    Deadline in this release: Wed 3 Dec 2025, 15:00 GMT.

    Release 071944-2025

    View this release on Find a Tender (opens in a new tab)
  2. 15 Jan 2026
    Notice

    Notice published 15 January 2026. The notice text changed; the source gives no change note.

    Release 003531-2026

    View this release on Find a Tender (opens in a new tab)
  3. 29 Jan 2026
    Notice

    Notice published 29 January 2026. The notice text changed; the source gives no change note.

    Release 008037-2026

    View this release on Find a Tender (opens in a new tab)

05/ Limits

What the source does not tell us

  • The source does not state a usable value.

06/ Questions

About this notice

The Department of Justice published this notice.

Value not stated in source.

07/ Tender hubs

More government tenders like this

This notice is closed and kept here as a record. These pages list the live notices in the same subject, buyer or place. Chosen by the notice’s current recorded classification or a fixed rule on its title, buyer and region.

Open now in Government tenders

08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference
ocds-h6vhtk-05dc8f
Source
Find a Tender
Stage
award · Awarded
Last verified
Sat 4 Apr 2026, 01:24 BST
Read at
Wed 28 Oct 2026, 18:20 GMT

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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