RFP QuestBeta
Awarded · ResultStage · contract

English Heritage-Marketing

English Heritage Email Services Provider Tender - AWARD

Software & IT SystemsCPV 48811000
Value£45k
Awarded16 Feb 2022
Published10 Mar 2022
RegionUK-wide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£45ktotal contract value
median £91k
this tender£0£1.1m

This sits in the lower-middle of the Software & IT Systems band — a mid-scale opportunity. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

The provision of an email service provider is being led by Membership Marketing for membership retention, acquisition and CRM purposes.

Other departments also currently use broadcast marketing; CRM and transactional emails to customers, including our online shop, holiday cottages, education, and travel trade; and their needs also need to be met.

Our email marketing fits into a wider integrated campaign plan across the business (including direct mail, social media and content marketing, telemarketing and other offline comms) assisting us to achieve the following objectives: o Encouraging use of membership. o Increase Member engagement. o Bringing in additional revenue e.g. donations. o Win back lapsed Members. o Recruit new Members. o Increased site visits and attendance of events by Members and by visitors who have booked using SEE tickets or other non-Members.

We are therefore looking to ensure that we have the best systems and tools in place to deliver sophisticated digital campaigns, including triggered, segmented and personalised mailings based on customer lifecycles, preferences and behaviours.

Suppliers interested in this opportunity should register at https://in-tendhost.co.uk/english-heritage/aspx/Home in order to express interest and download documentation.

Requirements

What the notice asks for

01

Other departments also currently use broadcast marketing

Other departments also currently use broadcast marketing; CRM and transactional emails to customers, including our online shop, holiday cottages, education, and travel trade; and their needs also need to be met.

02

Our email marketing fits into a wider

Our email marketing fits into a wider integrated campaign plan across the business (including direct mail, social media and content marketing, telemarketing and other offline comms) assisting us to achieve the following objectives:.

03

We are therefore looking to ensure

We are therefore looking to ensure that we have the best systems and tools in place to deliver sophisticated digital campaigns, including triggered, segmented and personalised mailings based on customer lifecycles, preferences and behaviours.

04

Suppliers interested in this opportunity should register

Suppliers interested in this opportunity should register at https://in-tendhost.co.uk/english-heritage/aspx/Home in order to express interest and download documentation.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

What this bid requires

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Source & provenance
OCID
d055d1a8-2de2-4ab7-88b2-d9571acaad37
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
IT-223-1842-P/REF EH 00001842 - AWARD
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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