RFP QuestBeta
OpenStage · planning

NORTHERN GAS NETWORKS LIMITED

Expression of Interest for Website MSP and potential redesign and development of Website

IT ServicesCPV 72000000
ValueEst. £68k–£304k
Deadline
Published23 Mar 2026
RegionNationwide

Est. £68k–£304k — from 4 comparable contracts

Who to contact
procurement@northerngas.co.uk

The procurement contact named on the official notice.

When this comes round again

NORTHERN GAS NETWORKS LIMITED publishes IT Services work continuously — 46 notices, roughly one every 24 days. This is a stream to watch, not a cycle to wait for.

37% of NORTHERN GAS NETWORKS LIMITED’s awards go to a supplier it has used before.

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The brief

As part of this preliminary market engagement, NGN is seeking high‑level, non‑binding indicative information to understand the potential order of magnitude of costs associated with delivering the proposed scope.

Any cost information provided is for market‑understanding purposes only, will not be used for supplier selection or evaluation, and will not confer any advantage in any future procurement process.

We will be looking for a digital agency who will work closely with NGN, offering advice and support to drive improvements in the short and long term.

They will be asked to deliver the NGN Website Project in two stages, each stage will probably be under threshold; Stage 1 The first stage will be working closely with NGN project team to help make tactical improvements to the current NGN website.

NGN is already working on a content audit, updating and removing outdated content, improving user experience, and bolstering under promoted areas such as sustainability and HR.

These improvements will feed into this process of short-term change.

Key deliverables from this first phase will include; • Hosting and infrastructure • Uptime monitoring • Platform performance optimisation • Security monitoring • Back ups • Improved SEO • Clearer Navigation • Application platform readiness Stage 2 The second stage is focused on strategic input to support the process of longer term change to the NGN website delivery, ultimately leading to the design and build of a new main NGN website.

NGN expect the chosen agency to provide a strategic partnership, where the partnership shows clear value, direction and class leading strategic thinking.

We expect the chosen agency to have demonstrable skills and knowledge in the areas of user centric research and design, accessibility, and mobile first thinking (reflecting the 75% of our current users preference for mobile access to our services and support).

The Scope of work for a new website could include: • Website research, design and development • New modern and responsive content management system (CMS) • SEO/GEO set up • Accessibility compliance • Integration with third-party systems (e.g CRM, payment gateways, analytics tools) • Support and maintenance of the website portfolio • Training and documentation for internal teams

Requirements

What the notice asks for

01

They will be asked to deliver

They will be asked to deliver the NGN Website Project in two stages, each stage will probably be under threshold;.

02

The second stage is focused on strategic

The second stage is focused on strategic input to support the process of longer term change to the NGN website delivery, ultimately leading to the design and build of a new main NGN website.

03

NGN expect the chosen agency to provide

NGN expect the chosen agency to provide a strategic partnership, where the partnership shows clear value, direction and class leading strategic thinking.

04

We expect the chosen agency to have

We expect the chosen agency to have demonstrable skills and knowledge in the areas of user centric research and design, accessibility, and mobile first thinking (reflecting the 75% of our current users preference for mobile access to our services and support).

05

Integration with third-party systems (e.g CRM, payment

Integration with third-party systems (e.g CRM, payment gateways, analytics tools).

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

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Source & provenance
OCID
ocds-h6vhtk-067142
Stage
planning · Planning
Source
Find a Tender
Buyer ref
026203-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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