GWR Supply of Water Coolers - Drinking Water at Stations, Offices and Depots

First Greater Western Limited, trading as "Great Western Railway" (GWR), provides high speed, commuter, regional and branch line train services. We help over 100 million passengers reach their destinations every year - across South Wales, the West Country, the Cotswolds, and large parts of Southern England.

GWR operates a major rail network connecting London Paddington to Southwest England, the West Country, the Thames Valley, the Cotswolds, and South Wales. Based in Swindon, key routes run from London to major cities including Bath, Bristol, Cardiff, Exeter, Plymouth, and Penzance.

Pre Market Notice:

GWR is issuing this pre‑market engagement notice to gather market intelligence and identify suppliers capable of providing both bottled and plumbed‑in water cooler units/solutions across multiple depots in the Southwest region (across the full GWR network). The requirement includes the provision of regular and varied delivery schedules to support operational demands.

Suppliers should be able to offer flexible bottled water supply options, typically 19‑litre or 11‑litre bottles, with the capacity to deliver approximately 200 bottles per week to geographically dispersed sites.

Sustainability will form a key part of the service provision. This includes robust reuse and recycling processes for bottles, as well as a proactive approach to increasing the use of plumbed‑in units and reducing reliance on bottled‑water systems across the network.

The are currently around 333 water cooler units across the network, with 202 bottled units and 131 plumbed in units.

The supplier will be expected to operate a regular maintenance/service/sanitise programme across the network.

What next:

If you feel your organisation has the capacity and capability to deliver this requirement, please contact Ben.Boatman@gwr.com to express your interest.

Your details will be saved, and once this notice reaches its closing date of 19.06.26, GWR will review the responses and determine the appropriate next steps. This may include arranging individual supplier discussions or hosting a group engagement session with interested and capable suppliers.