RFP QuestBeta
Awarded · ResultStage · contract

Cirrus Purchasing

Halton Housing- Out of Hours Call Handling Service - AWARD

Business ServicesCPV 79512000
Value£65k
Awarded28 Mar 2022
Published24 May 2022
RegionNorth West
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£65ktotal contract value
median £66k
this tender£0£1.6m

This sits in the lower-middle of the Business Services band — a mid-scale opportunity. Based on 57,319 valued Business Services tenders in our corpus.

The brief

Halton Housing required a qualified and experienced service provider to provide an out of hours telephone call handling service, to be received via telephone from HH customers.

The outcome of the tender process is a single contract with one service provider.

The contract is for an initial 2 years with 1 option to extend by a further 12 months, up to a maximum 3 years total contract term, subject to HH requirements and the performance of the successful service provider.

The successful service provider is an SME.

Requirements

What the notice asks for

01

Halton Housing required a qualified and experienced

Halton Housing required a qualified and experienced service provider to provide an out of hours telephone call handling service, to be received via telephone from HH customers.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
a7bac3c2-6c27-4a88-bfdb-a874eba378e6
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
IT-440-53-Halton Housing 0053 - AWARD
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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