Contracts Finder · Historical
HR & Payroll Pay Processes Improvement Intensive Support
Historical: no longer open for bids.
01/ The notice
Key facts
- Value
- £1,302,980Estimated value stated in the notice
- Deadline (UK time)
- Fri 17 May 2024, 12:00 BSTA deadline does not apply to this historical notice. The source records Fri 17 May 2024, 12:00 BST, which is not an open deadline.
- Published
- 23 Oct 2024
- Region
- North East, North West, Yorkshire and The Humber, East Midlands, West Midlands, East of England, London, South East, South West
02/ The brief
What the notice says
Not fully read: this is the notice text; attached documents are not read.
NHS England is seeking to engage a supplier to provide intensive support to NHS Trusts with the highest payroll error rates and overpayments (data has been obtained from the corporate productivity returns as reported by Model Health System for 22/23). The supplier will conduct a comprehensive review and redesign of HR and payroll impacting processes to significantly reduce (and ultimately eliminate payroll impacting errors, technology ineffectiveness and people issues).
The supplier will:
o Undertake detailed root cause analysis of why employee lifecycle end-to-end HR and pay impacting errors occur in the NHS Trusts reporting the highest number of errors (including overpayments and underpayments).
o Review current HR and payroll processes and policies and utilisation of workforce systems and any interfaces which may be required to efficiently provide HR and payroll services.
o Design and map efficient end-to-end processes impacting on staff pay with as few handoffs as possible and recommend using automation and use of interfaces where possible to streamline the processes.
There is a lack of internal NHS England resources and technical expertise to meet the size of the challenge (individual improvement teams will have to go into each of the identified circa 27 NHS Trusts). The supplier shall provide the specialist HR and payroll process expertise required.
03/ Classification
CPV codes
Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.
- 79000000 79200000 79210000 79211000 85000000 79400000 79410000
- 79211110 85100000 79414000
04/ History
Releases of this notice
One release held, oldest first. Dates are UK time.
- 23 Oct 2024Contract notice
Contract notice published 23 October 2024.
Release 4f2dde3f-0b1a-4a6b-a371-5ecb00d785a2
View this release on Contracts Finder (opens in a new tab)
05/ Limits
What the source does not tell us
- Only one release is held, so there is no change history.
06/ Questions
About this notice
07/ Tender hubs
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08/ Related
Where to go next
These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.
- Reference
- 4f2dde3f-0b1a-4a6b-a371-5ecb00d785a2
- Source
- Contracts Finder
- Stage
- contract · Contract
- Last verified
- Sat 4 Apr 2026, 14:07 BST
- Read at
- Mon 26 Oct 2026, 01:43 GMT
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