Contracts Finder · Historical
IT Service Management Tool
Historical: no longer open for bids.
01/ The notice
Key facts
- Value
- £240,000Estimated value stated in the notice
- Deadline (UK time)
- Fri 31 Aug 2018A deadline does not apply to this historical notice. The source records Fri 31 Aug 2018, which is not an open deadline.
- Published
- 18 Dec 2018
- Region
- London
02/ The brief
What the notice says
Not fully read: this is the notice text; attached documents are not read.
The Authority is the national Police Force for railways, with over 5,400 employees based in 140 locations across England, Scotland and Wales. On a daily basis the Authority's Officers police the journeys of over six million people throughout the country.
Currently the Human Resources (HR), Integrated Systems Programme (ISP) and Technology Departments within the Authority hold a contract with a third-party supplier for the provision of a service desk solution, to monitor and manage the delivery of their transactional support for the Authority's employees.
The contract for the current Software as a Service (SaaS) service desk expires on 13th January 2019, and will need to be replaced by a suitable service desk solution such that there is no break in the continuity of services through the current contract end date.
The Call Off Contract is taking place under Framework RM3804 Technology Services 2 Lot 3A. Potential Providers completed Tender returns must be uploaded to the CCS eSourcing suite.
03/ Classification
CPV codes
Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.
- 48000000
04/ History
Releases of this notice
One release held, oldest first. Dates are UK time.
- 18 Dec 2018Contract notice
Contract notice published 18 December 2018.
Release c1ca28fa-1d15-4388-9346-c36782fca02b
View this release on Contracts Finder (opens in a new tab)
05/ Limits
What the source does not tell us
- Only one release is held, so there is no change history.
06/ Questions
About this notice
07/ Tender hubs
More London police tenders like this
This notice is closed and kept here as a record. These pages list the live notices in the same subject, buyer or place. Chosen by the notice’s current recorded classification or a fixed rule on its title, buyer and region.
08/ Related
Where to go next
These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.
- Reference
- c1ca28fa-1d15-4388-9346-c36782fca02b
- Source
- Contracts Finder
- Stage
- contract · Contract
- Last verified
- Sat 11 Apr 2026, 13:15 BST
- Read at
- Mon 26 Oct 2026, 14:50 GMT
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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