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Contracts Finder · Historical

Durham County Council

Leisure Services Digital Member Prospect System

Historical · ContractNo open deadline

Historical: no longer open for bids.

01/ The notice

Key facts

Value
£274,078Estimated value stated in the notice
Deadline (UK time)
Mon 30 Jan 2023, 12:00 GMTA deadline does not apply to this historical notice. The source records Mon 30 Jan 2023, 12:00 GMT, which is not an open deadline.
Published
6 Feb 2023
Region
North East, North West, Yorkshire and The Humber, East Midlands, West Midlands, East of England, London, South East, South West

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

We require a digital system deployable and scalable across 14 leisure centres to manage prospective members through our membership onboarding process. The system should allow multiple staff members to use the system at once. The system should allow monitoring and reporting of the onboarding process and trigger escalation following failed SLAs. The system must capture enquiries. The enquiry method requires embedding into various digital solutions, such as web pages, emails, apps etc. The system must automatically trigger email/text notifications/reminders and other communication tools to customers. Staff must be able to manage in person and virtual/phone appointments within the system. The system must integrate with our Leisure Management System (LMS) XN leisure. The system must have an API to integrate with our Leisure App (Thrive). The system must also integrate with Microsoft Power Automate. The system must be low code for in house (Leisure) development. The system must be WCAG.21 compliant.

Direct Award via KCS Software Products and Associated Services 2 Framework to Salesforce via Softcat PLC.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

  • 48000000

04/ History

Releases of this notice

One release held, oldest first. Dates are UK time.

  1. 6 Feb 2023
    Contract notice

    Contract notice published 6 February 2023.

    Release 1aff6b11-0201-47b4-ba6a-0371cc74bef3

    View this release on Contracts Finder (opens in a new tab)

05/ Limits

What the source does not tell us

  • Only one release is held, so there is no change history.

06/ Questions

About this notice

Durham County Council published this notice.

Estimated value stated in the notice: £274,078.

07/ Tender hubs

More leisure centre management tenders like this

This notice is closed and kept here as a record. These pages list the live notices in the same subject, buyer or place. Chosen by the notice’s current recorded classification or a fixed rule on its title, buyer and region.

Open now in Leisure centre management tenders

08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference
1aff6b11-0201-47b4-ba6a-0371cc74bef3
Source
Contracts Finder
Stage
contract · Contract
Last verified
Fri 10 Apr 2026, 11:44 BST
Read at
Thu 29 Oct 2026, 10:12 GMT

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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