Mapio Taith Cwsmer | Customer Journey Mapping
£20,000 — stated in the notice
Mae'r dogfennau tendr ar gael ar Blatfform Caffael Grŵp Cynefin drwy ddilyn y ddolen (https://in-tendhost.co.uk/grwpcynefin/aspx/Home). Tender Documentation can be found on Grŵp Cynefin's Procurement Platform by following this link (https://in-tendhost.co.uk/grwpcynefin/aspx/Home). Bydd angen i gwmniau sydd a diddordeb gofrestru ar y Platfform er mwyn cael mynediad i'r dogfennau. Interested Parties will be required to register on the platform before accessing the documents. Bydd rhaid cyflwyno unrhyw gwestiynau ynglyn â'r broses a chyflwyno'r tendr drwy Blatfform Caffael Grŵp Cynefin. Tender Clarification requests and Tender submissions must be received via the Grŵp Cynefin Procurement Platform.
The submission route named on the official notice.
This sits below the typical range for IT Services contracts — a smaller, more accessible award. Based on 36,449 valued IT Services tenders in our corpus.
Grwp Cynefin has published 17 notices across all categories, and 40% of its awards go to a supplier it has used before.
Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →
Mae Grŵp Cynefin yn gwahodd tendrau gan gwmnïau profiadol i ymgymryd â phroses mapio taith cwsmeriaid gynhwysfawr.
Grwp Cynefin is seeking proposals from experienced companies to undertake comprehensive customer journey mapping process.
Make the case to bid
Reveal who to approach at Grwp Cynefin, and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
The full intelligence dossier
Our agent reads Grwp Cynefin’s accounts, hunts live signals, finds the people who decide — and hands you a bid strategy plus a go-to-market influence plan, including what your team should post this week. You approve every paid step.
Five included while we’re in beta, and the agent asks before it spends on any paid step.
- OCID
- ocds-h6vhtk-052c10
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 029721-2025
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.
Top suppliers & buyers in IT Services
Grwp Cynefin’s tender network
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