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Norfolk County Council

Museum Ticketing Platform

Forecast · PlanningNo open deadline

Forecast: a planned procurement that is not yet at tender stage.

01/ The notice

Key facts

Value
Not statedValue not stated in source
Deadline (UK time)
No open deadlineA deadline does not apply to this forecast notice.
Published
22 May 2026
Region
Not stated

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

Norfolk Museum Service (NMS), part of Norfolk County Council (NCC), is seeking to procure a modern, cloud-based software solution to replace its existing ticketing and membership system.

NMS seeks to provide a seamless customer journey for ticket sales and memberships, while supporting increased overall footfall.

The solution must support the full range of museum functions, including:

• Front of house operations

• Back-office administration

• Online sales

• Stock management

• Bookings and events

• Memberships

The solution must also support financial integration and meet public sector accessibility, security, and data protection requirements.

The solution must operate reliably across 10 museum sites, support approximately 400,000 annual visitors, and enable both on-site and remote service delivery.

The specifications provided are intended to give a clear indication of NMS’s requirements.

NMS intends to complete the procurement process by the end of Q3 2026, with implementation and go-live to follow in line with the agreed project timetable.

NMS reserves the right to amend the specifications.

NMS may consider reasonable customisation of a proposed solution.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

  • 48000000
  • 92521000
  • 22459000

04/ History

Releases of this notice

One release held, oldest first. Dates are UK time.

  1. 22 May 2026
    Planning notice

    Planning notice published 22 May 2026.

    Release 047882-2026

    View this release on Find a Tender (opens in a new tab)

05/ Limits

What the source does not tell us

  • The source does not state a usable value.
  • Only one release is held, so there is no change history.

06/ Questions

About this notice

Norfolk County Council published this notice.

Value not stated in source.

07/ Tender hubs

More museum and library operation tenders like this

Pages that list the live notices in the same subject, buyer or place, with recent winners. Chosen by the notice’s current recorded classification or a fixed rule on its title, buyer and region.

08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference
ocds-h6vhtk-06a137
Source
Find a Tender
Stage
planning · Planning
Last verified
Fri 29 May 2026, 08:13 BST
Read at
Thu 29 Oct 2026, 07:35 GMT

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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