Homecare and Domiciliary Services Framework

Westmorland and Furness Council is seeking applications from suitably qualified and experienced providers for inclusion on its new Homecare Framework, which will commence in April 2027. The Framework will be the Council's primary commissioning route for the provision of domiciliary care and support services across the area for an anticipated period of five years.

The new Framework will replace the current Homecare Framework arrangements. Membership of the existing Framework will not automatically transfer to the new Framework and all providers wishing to continue delivering commissioned Homecare services on behalf of the Council will be required to submit a new application and successfully meet the requirements of this procurement process.

Given the anticipated five-year duration of the Framework, and the limited opportunities available for providers to join or be reassessed during its term, the Council strongly encourages all interested providers to regard this procurement exercise as a significant strategic opportunity. Providers should ensure that adequate time, resources and attention are dedicated to preparing and submitting a comprehensive, high-quality response that clearly demonstrates their ability to meet the Council's requirements and deliver safe, effective and person-centred Homecare services.

The Council is committed to establishing a Framework of high-performing providers with a vision that adults who require care and support are enabled to live safe, healthy, independent and fulfilling lives within their own homes and communities for as long as possible.

The Provider shall work alongside individuals, carers, families, communities, health partners and the Council to deliver services that:

• Promote independence and self-determination.

• Improve health and wellbeing.

• Reduce loneliness and social isolation.

• Prevent, reduce and delay the need for long-term care.

• Enable people to achieve outcomes that matter to them.

• Promote choice, dignity and control.

• Make best use of community resources and technology.

• Deliver safe, responsive and high-quality services.

• Contribute to a resilient and sustainable care market.