Contracts Finder · Historical

Omni Channel Contact Centre and Unified Communication Solution

Historical · ContractNo open deadline

Historical: no longer open for bids.

Read the official notice on Contracts Finder

01/ The notice

Key facts

Value: £758,418Estimated value stated in the notice
Deadline (UK time): Fri 30 Sep 2016A deadline does not apply to this historical notice. The source records Fri 30 Sep 2016, which is not an open deadline.
Published: 24 Jan 2017
Region: Yorkshire and The Humber

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

Accent Corporate Service Limited had a requirement for Omni Channel Contact Centre and Unified communication solution to replace the existing telephony platform based on a 3 + 1 + 1 year contract duration. The contract also covers non mobile lines and minutes arrangements. This was procured through a general further competition on Crown Commercial Framework contract RM1045 Lot 3, 4 & 10. In accordance with the guidance given for use of the framework all suppliers awarded Lot 3, 4 & 10 were invited to submit an offer. Offers were evaluated in accordance with published evaluation criteria. All bidders were advised of Accent Corporate Services Limited award intentions and following a 10 day standstill period a contract was awarded to Freedom Communications (UK) Ltd.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

48517000
48000000 48500000 48510000

04/ History

Releases of this notice

One release held, oldest first. Dates are UK time.

24 Jan 2017
Contract notice
Contract notice published 24 January 2017.
Release 3d3ac921-fdae-4540-a2f0-85c60abb18b0
View this release on Contracts Finder (opens in a new tab)

05/ Limits

What the source does not tell us

Only one release is held, so there is no change history.

06/ Questions

About this notice

ACCENT GROUP LIMITED published this notice.

Estimated value stated in the notice: £758,418.

07/ Tender hubs

More contact centre services tenders like this

This notice is closed and kept here as a record. These pages list the live notices in the same subject, buyer or place. Chosen by the notice’s current recorded classification or a fixed rule on its title, buyer and region.

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08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference: 3d3ac921-fdae-4540-a2f0-85c60abb18b0
Source: Contracts Finder
Stage: contract · Contract
Last verified: Tue 7 Apr 2026, 15:36 BST
Read at: Wed 28 Oct 2026, 23:48 GMT

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