Omni Channel Contact Centre and Unified Communication Solution
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.
Accent Corporate Service Limited had a requirement for Omni Channel Contact Centre and Unified communication solution to replace the existing telephony platform based on a 3 + 1 + 1 year contract duration.
The contract also covers non mobile lines and minutes arrangements.
This was procured through a general further competition on Crown Commercial Framework contract RM1045 Lot 3, 4 & 10.
In accordance with the guidance given for use of the framework all suppliers awarded Lot 3, 4 & 10 were invited to submit an offer.
Offers were evaluated in accordance with published evaluation criteria.
All bidders were advised of Accent Corporate Services Limited award intentions and following a 10 day standstill period a contract was awarded to Freedom Communications (UK) Ltd.
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- OCID
- 3d3ac921-fdae-4540-a2f0-85c60abb18b0
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- 12814
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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