Moorfields Eye Hospital NHS Foundation Trust
Oriel - Digital Wayfinding Service
Framework ceiling £470,000 — the most the agreement may spend across all suppliers and call-offs, not a contract value
The procurement contact named on the official notice.
Moorfields Eye Hospital NHS Foundation Trust publishes Software & IT Systems work continuously — 17 notices, roughly one every 1 day. This is a stream to watch, not a cycle to wait for.
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"This procurement is for the Digital Wayfinding smart service supporting the new Moorfields and UCL Centre for Eye Health at St Pancras, part of the wider Oriel Programme.
The Authority will appoint a single supplier to deliver a compliant, accessible digital wayfinding platform enabling patients, visitors, staff and students to navigate the building confidently and independently, expressed as outputs across five areas: search, routing and map display; user interface and access channels; accessibility and inclusive navigation; Smart Services integration and data; and operational adoption and governance.
Core functional requirements include interactive digital building maps, destination search and point-to-point routing, multi-floor and step-free navigation, mobile-web access without app download, and QR-code access points at key locations across the building.
The solution must integrate with the Patient Self-Service Check-In kiosk for post-check-in route generation, and with the Indoor Location Services (RTLS) infrastructure where available, while functioning fully where RTLS positioning is unavailable or immature at Day-1.
Given the high proportion of visually impaired patients served by Moorfields, accessibility is a primary requirement throughout, including audio navigation, and step-free routing validated with representative visually impaired users ahead of go-live.
The contract is being procured via a Competitive Flexible Procedure under section 20(2)(b) of the Procurement Act 2023, run in two stages.
The initial term is two years, with two further one-year extension options available at the Authority's discretion.
Award will be on the basis of the most advantageous tender, evaluated 60% quality, 10% social value and 30% price."
What the notice asks for
The solution must integrate with the Patient
The solution must integrate with the Patient Self-Service Check-In kiosk for post-check-in route generation, and with the Indoor Location Services (RTLS) infrastructure where available, while functioning fully where RTLS positioning is unavailable or immature at Day-1.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
What this notice demands of you
1 named, none in explicit obligation language. Each one is quoted from the notice.
Award will be on the basis of the most advantageous tender, evaluated 60% quality, 10% social value and 30% price."
Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.
Make the case to bid
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- OCID
- ocds-h6vhtk-06f2ba
- Stage
- planning · Planning
- Source
- Find a Tender
- Buyer ref
- 084083-2026
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