Pre Market Engagement for T2661 Provision of an Integrated Workplace Management System

Belfast City Council require a cloud based (SaaS) Integrated Workplace Management System (IWMS) to support the full life cycle management of corporate property assets.

The Core functionality of the system includes:

• Property (Real Estate) Asset management

• Capital project management

• Maintenance management

• Sustainability and energy management

• Compliance management and monitoring

• Identity and Access Management (IDAM)

• Document management capabilities

• Data, Analytics & Reporting

• System Implementation and Transition Support Services

• Service Desk and Operational Support Services

It is anticipated the IWMS will play a central role in modernising the Council asset management processes by:

• Streamlining data entry to reduce manual effort and improve data accuracy.

• Automating key processes to enhance operational efficiency and consistency.

• Enabling greater use of mobile devices to capture and enable access to asset related data and information.

• Improving asset related Performance Indicators monitoring and reporting.

• Enhancing analytical and reporting capabilities to enable data-driven decision-making across the asset portfolio and individual asset lifecycles.

It is anticipated the IWMS will deliver the the folloiwng objectives:

• Deliver a best-in-class IWMS solution;

• Streamline data entry and improve data quality;

• Automate core business processes;

• Provide mobile access and Work Allocation for Field-Based Users;

• Enhance performance monitoring and reporting;

• Enable data-driven decision-making;

• Ensure seamless integration with existing systems;

• Provide a secure, scalable, and resilient SaaS environment;

• Support accessibility and user experience;

• Enable business continuity and futureproofing;