Driver and Vehicle Licensing Agency
Provision of Debt Collection Services
The procurement contact named on the official notice.
This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.
Driver and Vehicle Licensing Agency publishes Business Services work continuously — 12 notices, roughly one every 73 days. This is a stream to watch, not a cycle to wait for.
9% of Driver and Vehicle Licensing Agency’s awards go to a supplier it has used before.
Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →
The Driver and Vehicle Licensing Agency (DVLA) is undertaking preliminary market engagement in advance of a future procurement for the provision of debt collection services.
The requirement will support DVLA in the recovery of outstanding debts arising from its statutory functions.
The services are required include a ‘prime’ contractor who is FCA regulated.
Interested parties are required to have the capacity and capability to oversee a panel of subcontracted DCA’s to provide continuity and scalable placement capability across the lifecycle of the DVLA debt collection process.
Suppliers who are interested in this opportunity must have the capability to arrange re-payment of each DVLA case whilst carrying out services such as: • Enrichment; • Segmentation (based upon customer circumstances and propensity to pay); • Continuous Improvement; • Management Reporting; • Varying customer contact and engagement activities; • Signposting for vulnerable customers; • Resolution of customer’s outstanding debt, or setting up payment plans, dependent on individual customer circumstances.
DVLA is seeking feedback from the market to understand current market capability and capacity, explore innovative approaches to debt recovery and customer engagement, inform the development of the procurement strategy and commercial model, and help shape the future service specification and contractual documentation.
For information purposes, DVLA currently out-source circa 60k – 70k placements per month with a current placement period of up to 18 months. (this amount is subject to fluctuation) DVLA would welcome approaches from the market including sub-contracting or consortium bidding in order to deliver the ‘Managed Service’ requirement.
This engagement follows the preliminary market engagement activity previously published under notice reference 2026/S 000-044985 (CRN-25-10).
What the notice asks for
The requirement will support DVLA in
The requirement will support DVLA in the recovery of outstanding debts arising from its statutory functions.
Interested parties are required to have
Interested parties are required to have the capacity and capability to oversee a panel of subcontracted DCA’s to provide continuity and scalable placement capability across the lifecycle of the DVLA debt collection process.
Suppliers who are interested in this opportunity
Suppliers who are interested in this opportunity must have the capability to arrange re-payment of each DVLA case whilst carrying out services such as:.
DVLA would welcome approaches from the market
DVLA would welcome approaches from the market including sub-contracting or consortium bidding in order to deliver the ‘Managed Service’ requirement.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
What this notice demands of you
1 named in obligation language, 0 mentioned. Each one is quoted from the notice.
The services are required include a ‘prime’ contractor who is FCA regulated.
Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.
Make the case to bid
Reveal who to approach at Driver and Vehicle Licensing Agency, and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
The full intelligence dossier
Our agent reads Driver and Vehicle Licensing Agency’s accounts, hunts live signals, finds the people who decide — and hands you a bid strategy plus a go-to-market influence plan, including what your team should post this week. You approve every paid step.
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- OCID
- ocds-h6vhtk-051cfe
- Stage
- planning · Planning
- Source
- Find a Tender
- Buyer ref
- 063548-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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