RFP QuestBeta
OpenStage · tender

Royal Berkshire Fire Authority

The provision of Lone Worker Solution and Related Services

Business ServicesCPV 79711000
Value£40k
Deadline9 Sept 2026
Published10 Aug 2026
RegionNationwide
Timeline
Published 10 Aug 2026ClosedCloses 9 Sept 2026
Who to contact
procurementenquiries@rbfrs.co.uk

The procurement contact named on the official notice.

How to submit
Open the submissions portal

The submission route named on the official notice.

Contract value in context
£40ktotal contract value
median £66k
this tender£0£1.6m

This sits in the lower-middle of the Business Services band — a mid-scale opportunity. Based on 57,319 valued Business Services tenders in our corpus.

When this comes round again

Royal Berkshire Fire Authority has published 14 Business Services notices, about every 6 months. On that rhythm the next one is expected around February 2027.

26% of Royal Berkshire Fire Authority’s awards go to a supplier it has used before.

Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →


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The brief

Royal Berkshire Fire and Rescue Service (RBFRS) currently employ approximately 65 staff who regularly or occasionally work alone, and who may be at risk of physical/verbal abuse, accidents, illness or injury.

Lone worker equipment is currently supplied to staff, as a means of enabling staff members to quickly raise an alarm if required.

When alarms are raised, they are monitored by an alarm receiving centre (ARC) which is staffed 24/7/365.

They will initiate the escalation process.

It is imperative that issues are resolved within the formally agreed timescales.

The need for lone worker equipment is determined by the Head of Service responsible for health and safety, via the risk assessment process.

The supply of equipment is managed through the Health and Safety Team with individual team managers monitoring usage and managing the escalation contacts for their teams.

The range of equipment currently in use is either a stand-alone device or a mobile phone app.

The current requirement for approximately 65 users, with the flexibility to increase provision up to 85 users during the Contract Period, subject to orders being placed as and when required.

RBFRS has a requirement for the provision of a third party 24/7/365 monitored lone worker solution which could be either a mobile phone application, a stand-alone device, or a combination of the two, that allow alarms to be raised either discreetly or overtly and appropriate intervention and/or escalation to be made as required, in order to minimise any risks that working alone involves.

The solution should be discrete, reliable and robust, simple and intuitive to use with minimum training.

A range of devices are needed to allow staff to select their preferred choice, based on their role and type of lone working activities.

Requirements

What the notice asks for

01

The need for lone worker equipment is

The need for lone worker equipment is determined by the Head of Service responsible for health and safety, via the risk assessment process.

02

The supply of equipment is managed through

The supply of equipment is managed through the Health and Safety Team with individual team managers monitoring usage and managing the escalation contacts for their teams.

03

The solution should be discrete, reliable

The solution should be discrete, reliable and robust, simple and intuitive to use with minimum training.

04

A range of devices are needed

A range of devices are needed to allow staff to select their preferred choice, based on their role and type of lone working activities.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named in obligation language, 0 mentioned. Each one is quoted from the notice.

UK GDPR / data protectionsays mustContract conditions
All incidents must be recorded and in line with GDPR requirements.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-068d4e
Stage
tender · Open
Source
Find a Tender
Buyer ref
075698-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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