The procurement contact named on the official notice.

Tenders must be submitted electronically via the ORR eTendering Portal. ITT URL: https://orr.ukp.app.jaggaer.com/go/14176286019C577A2EDB All bids must be uploaded to the portal before the stated deadline. The system allows suppliers to upload revised versions of their submissions up until the closing time, but late tenders will not be accepted. All clarification questions must also be submitted through the electronic portal for audit purposes. Responses will be shared with all bidders without identifying the source of the question. No electronic auction will be used in this procurement.

The submission route named on the official notice.

The Office of Rail and Road (ORR) is seeking a specialist consultancy to support the development of a new Retail Code of Practice, as required under the Railways Bill.

The Code will govern how Great British Railways (GBR), in its future role as both a retailer and operator of key industry retail systems, interacts fairly and transparently with all retail market participants.

The supplier will work with ORR, the Department for Transport (DfT), Rail Delivery Group (RDG) and wider stakeholders to develop the Code from initial principles through to full public consultation and final publication.

This includes contributing to workshops, drafting the Code, researching best practice from relevant sectors, and helping design an effective dispute‑resolution process for non‑GBR retailers.