RFP QuestBeta
OpenStage · planning

Liverpool City Region Combined Authority

Unified Customer Relationship Management System and Contact Centre Platform

Communications EquipmentCPV 32543000
ValueValue not published
Deadline
Published27 Aug 2026
RegionNationwide

Not enough history for this buyer At least £207,720 — the value at which this notice had to be published.

Who to contact
Tender@liverpoolcityregion-ca.gov.uk

The procurement contact named on the official notice.

When this comes round again

Liverpool City Region Combined Authority has published 4 Radio, TV & Communications Equipment notices, about every 6 months. On that rhythm the next one is expected around February 2027.

40% of Liverpool City Region Combined Authority’s awards go to a supplier it has used before.

Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →


You'll hear when Liverpool City Region Combined Authority publishes Radio, TV & Communications Equipment work again. One email per notice, unsubscribe in one click. We don’t use your address for anything else.

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The brief

** Not a call for Competition** Liverpool City Region Combined Authority is conducting PME to gain insight to what solutions are on the market for a Unified Customer Relationship Management System and Contact Centre Platform.

LCRCA would be interested in understanding delivery models and service design: · Technology platforms and interoperability · Integration with existing systems and infrastructure · Commercial models and pricing structures · Implementation approaches and mobilisation timelines · Ongoing support, maintenance, and service levels

Requirements

What the notice asks for

01

Integration with existing systems and infrastructure

Integration with existing systems and infrastructure.

02

Ongoing support, maintenance, and service levels

Ongoing support, maintenance, and service levels.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Liverpool City Region Combined Authority, and generate a go-to-market strategy from their news, accounts and people.

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Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Deep dive · beta

The full intelligence dossier

Our agent reads Liverpool City Region Combined Authority’s accounts, hunts live signals, finds the people who decide — and hands you a bid strategy plus a go-to-market influence plan, including what your team should post this week. You approve every paid step.

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Source & provenance
OCID
ocds-h6vhtk-06ed51
Stage
planning · Planning
Source
Find a Tender
Buyer ref
081648-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Radio, TV & Communications Equipment

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Liverpool City Region Combined Authority’s tender network

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