Find a Tender · Forecast
Liverpool City Region Combined Authority
Unified Customer Relationship Management System and Contact Centre Platform
Forecast: a planned procurement that is not yet at tender stage.
01/ The notice
Key facts
- Value
- Not statedValue not stated in source
- Deadline (UK time)
- No open deadlineA deadline does not apply to this forecast notice.
- Published
- 27 Aug 2026
- Region
- Not stated
02/ The brief
What the notice says
Not fully read: this is the notice text; attached documents are not read.
** Not a call for Competition**
Liverpool City Region Combined Authority is conducting PME to gain insight to what solutions are on the market for a Unified Customer Relationship Management System and Contact Centre Platform.
LCRCA would be interested in understanding delivery models and service design:
· Technology platforms and interoperability
· Integration with existing systems and infrastructure
· Commercial models and pricing structures
· Implementation approaches and mobilisation timelines
· Ongoing support, maintenance, and service levels
03/ Classification
CPV codes
Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.
- 32543000
- 48445000
- 72000000
04/ History
Releases of this notice
One release held, oldest first. Dates are UK time.
- 27 Aug 2026Planning notice
Planning notice published 27 August 2026.
Release 081648-2026
View this release on Find a Tender (opens in a new tab)
05/ Limits
What the source does not tell us
- The source does not state a usable value.
- Only one release is held, so there is no change history.
06/ Questions
About this notice
07/ Tender hubs
More contact centre services tenders like this
Pages that list the live notices in the same subject, buyer or place, with recent winners. Chosen by the notice’s current recorded classification or a fixed rule on its title, buyer and region.
08/ Related
Where to go next
These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.
- Reference
- ocds-h6vhtk-06ed51
- Source
- Find a Tender
- Stage
- planning · Planning
- Last verified
- Thu 3 Sep 2026, 08:09 BST
- Read at
- Thu 29 Oct 2026, 09:09 GMT
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