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Contracts Finder · Historical

London Borough of Islington

Civica iCasework Member's Enquiries Case Management System

Historical · ContractNo open deadline

Historical: no longer open for bids.

01/ The notice

Key facts

Value
£61,631Estimated value stated in the notice
Deadline (UK time)
Wed 1 May 2024, 12:00 BSTA deadline does not apply to this historical notice. The source records Wed 1 May 2024, 12:00 BST, which is not an open deadline.
Published
24 Jun 2024
Region
Not stated

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

The council requires a SaaS case-management application to administer enquiries residents make to their respective member.

One solution was sourced through the G-cloud 13 framework, using search criteria from the service's requirements: Civica iCasework.

The solution is already in use by the council to administer member enquiries. The annual price has increased, however this is commensurate with increases from suppliers with similar products and services and still provides value for money. As the system is already in use, there are no set-up costs; albeit we will be working with the supplier to make some improvements to optimise the system and generate some efficiencies.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

  • 48000000 72000000

04/ History

Releases of this notice

One release held, oldest first. Dates are UK time.

  1. 24 Jun 2024
    Contract notice

    Contract notice published 24 June 2024.

    Release 9e4fc16d-37a1-46e6-9266-26747b527d66

    View this release on Contracts Finder (opens in a new tab)

05/ Limits

What the source does not tell us

  • Only one release is held, so there is no change history.

06/ Questions

About this notice

London Borough of Islington published this notice.

Estimated value stated in the notice: £61,631.

07/ Tender hubs

More case management software tenders like this

This notice is closed and kept here as a record. These pages list the live notices in the same subject, buyer or place. Chosen by the notice’s current recorded classification or a fixed rule on its title, buyer and region.

Open now in Case management software tenders

08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference
9e4fc16d-37a1-46e6-9266-26747b527d66
Source
Contracts Finder
Stage
contract · Contract
Last verified
Fri 3 Apr 2026, 20:16 BST
Read at
Mon 26 Oct 2026, 22:32 GMT

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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