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Contracts Finder · Historical

Department for Work and Pensions

Digital Health & Disability - Access to Work

Historical · ContractNo open deadline

Historical: no longer open for bids.

01/ The notice

Key facts

Value
£2,525,760Estimated value stated in the notice
Deadline (UK time)
Mon 19 Feb 2024, 12:00 GMTA deadline does not apply to this historical notice. The source records Mon 19 Feb 2024, 12:00 GMT, which is not an open deadline.
Published
8 Mar 2024
Region
Any region

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

Access to Work (ATW) is a grant designed to help people with disabilities or health conditions start or stay in work. It can pay for things like support workers or traveling to work. The ATW grant receives just under 40,000 applications a year and pays out around £110 million to fund support annually.

ATW is a two-stage process with an online application and separate online claim service however the processing of the applications and claims is still highly clerical. A legacy system provides case management functionality which needs to be replaced.

There are a number of significant pain points for Users throughout the ATW service. The department, via a large change programme, has committed to transforming the end-to-end ATW service to ensure it is as digital, accessible, usable and efficient as possible.

The ATW service can be broadly grouped into the following areas:

- Expand and iterate the new online Claim journey

- Improvements to the existing online Application

- Building out case management functionality to replace legacy systems

DWP also needs to ensure the supplier can continue to run and maintain these services.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

  • 72000000

04/ History

Releases of this notice

One release held, oldest first. Dates are UK time.

  1. 8 Mar 2024
    Contract notice

    Contract notice published 8 March 2024.

    Release d2dbff8b-2345-452c-93d1-b2280afb1c0e

    View this release on Contracts Finder (opens in a new tab)

05/ Limits

What the source does not tell us

  • Only one release is held, so there is no change history.

06/ Questions

About this notice

Department for Work and Pensions published this notice.

Estimated value stated in the notice: £2,525,760.

08/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference
d2dbff8b-2345-452c-93d1-b2280afb1c0e
Source
Contracts Finder
Stage
contract · Contract
Last verified
Fri 3 Apr 2026, 13:00 BST
Read at
Sun 25 Oct 2026, 17:41 GMT

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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