Contracts Finder · Historical
Department for Work and Pensions
Iterating UC Targeted Case Review Digital Service
Historical: no longer open for bids.
01/ The notice
Key facts
- Value
- £8,200,000Estimated value stated in the notice
- Deadline (UK time)
- Sat 11 Jan 2025, 17:00 GMTA deadline does not apply to this historical notice. The source records Sat 11 Jan 2025, 17:00 GMT, which is not an open deadline.
- Published
- 14 Jul 2025
- Region
- North East, North West, London
02/ The brief
What the notice says
Not fully read: this is the notice text; attached documents are not read.
Tackling fraud and error and dealing with consequential debt remains a key priority for the
Department and a major area of focus for Government and the National Audit Office. Within
Universal Credit (UC), the rate of fraud and error overpayments has risen significantly due to
several factors. Targeted Case Review (TCR) was introduced as an initiative to detect
incorrectness, put it right and continue to learn to help prevent further overpayments.
DWP require a team to continue iterating the end-to-end Digital service to help deliver the
outcomes for TCR. This is currently a live digital service being used across both internal and
Teleperformance agents. This service has been iterated to carry out full reviews of each
element but has not been fully rolled out across all sites. This contract intends to enhance this
service with further iterations to the end-to-end digital solution.
03/ Classification
CPV codes
Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.
- 72222300
- 72000000 72200000 72220000 72222000
04/ History
Releases of this notice
One release held, oldest first. Dates are UK time.
- 14 Jul 2025Contract notice
Contract notice published 14 July 2025.
Release 70cee185-6fe8-44b1-b95c-cb6c6fc11870
View this release on Contracts Finder (opens in a new tab)
05/ Limits
What the source does not tell us
- Only one release is held, so there is no change history.
06/ Questions
About this notice
07/ Tender hubs
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08/ Related
Where to go next
These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.
- Reference
- 70cee185-6fe8-44b1-b95c-cb6c6fc11870
- Source
- Contracts Finder
- Stage
- contract · Contract
- Last verified
- Sun 5 Apr 2026, 17:12 BST
- Read at
- Sun 25 Oct 2026, 23:36 GMT
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